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IP restriction

Native/Partner Connectors

“Native Connectors” - or “Partner Connectors” - are those that work with your own API, rather than a third-party API.

There are no restrictions around being able to call Connector Methods directly on Native Connectors - they can be made from any IP address.

Native Connectors are indicated by an Account Connector having its IsPartnerIntegrationConnector flag set to true.

That flag can be set through the Cyclr API and can be reviewed by calling the GET /v1.0/account/connectors/{id} endpoint for a specific Account Connector.

Third-party Connectors

Access to Cyclr API endpoints used to make calls to external applications is restricted.

Those endpoints are:

  • GET /v1.0/account/connectors/{id}/methods/{methodId}

  • POST /v1.0/account/connectors/{id}/methods/{methodId}

  • GET /v1.0/account/connectors/{id}/test/{methodId}

  • POST /v1.0/account/connectors/{id}/test/{methodId}

When calling one of those endpoints from an IP address that hasn’t been added to Cyclr’s Allow List, you will receive a 403 Error Response with this message:

Unknown client IP Address: contact support to request access for this IP address

To request an IP address is approved, contact the Cyclr support team through the Help button within Cyclr or by emailing

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