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Genesys Cloud

Genesys Cloud setup

To connect with Cyclr, you need a valid set of Genesys Cloud Client credentials.

For more information on how to create client credentials, see the Client Credentials chapter of the Genesys Cloud Authorization Guide.

Cyclr setup

Cyclr asks you for the below values when you install the Genesys Cloud connector into an account:



Client ID

The Client ID of your Genesys Cloud application.

Client Secret

The Client secret of your Genesys Cloud application.

Base URL

The Base URL of your Genesys Cloud Account including the https protocol. For example,

Note: You can use different details for different accounts.

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