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To authenticate the Jotform connector you will need an API Key and the API Domain.


To obtain your API Key, within Jotform:

  1. Navigate to (icon in top-right corner) > Settings > API > API KEYS

  2. If there is not already a key present, click 'Create New Key'

  3. The permissions should be set to 'Full Access'

API Domain

This is the API Domain you would like to use. For example, " " for US and " " for EU. Custom domains are also supported.

To find out which server your Jotform account uses:

  1. Navigate to (icon in top-right corner) > Settings > Data

  2. If the "Europe Datacenter" box is checked your account uses the EU server. If it's unchecked your account uses the non-EU (US) server.

File Access

In order to download files using the connector you must disable one of the privacy settings in Jotform as follows:

  1. Navigate to (icon in top-right corner) > Settings

  2. Scroll down to the 'Privacy' category of checkboxes

  3. Make sure the 'Require log-in to view uploaded files' checkbox is not selected

Connector Setup

  1. Locate the Jotform connector

    Cyclr Console > Connectors > Connector Library > Jotform

  2. From the Edit Connector interface click 'Setup'

  3. Enter your API Domain ( for US, for EU or you can enter a custom URL)

  4. Click 'Next'

  5. Enter your API Key

  6. Click 'Next'

The connector is now authenticated and ready to use.

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