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SysAid

Introduction

This guide takes you through setting up SysAid for use with Cyclr, as well as installing the SysAid Connector.


Setup & Authentication

Overview

In order to authenticate a SysAid connector, the following credentials are required:

  • Account ID

  • User Name

  • Password

  • Account URL

Once your customer has created a SysAid account, they will receive these details from SysAid.

Cyclr Connector Installation

When installing the SysAid Connector, the following values are used:

Property

Description

Account ID

The user’s Account ID

User Name

The user’s User Name

Password

The user’s Password

Account URL

The user’s Account URL

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