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Verint Engagement Orchestration

Introduction

This guide takes you through installing the Verint Engagement Orchestration Connector.


Setup & Authentication

Cyclr Partner Console Setup

Go into your Cyclr Partner Console:

  1. Go to Connectors > Application Connector Library.

  2. Use the search box to locate the Verint Engagement Orchestration Connector.

  3. Select the Padlock button.

  4. Enter the below values:

Property

Description

Scope

Space separated list of scopes used to access the API.

  1. Select Save Changes.

If you leave these values blank, they must be provided each time the Connector is installed.

Cyclr Connector Installation

Enter for the following parameters when installing the Verint Engagement Orchestration Connector:

Property

Description

Domain

Domain of the application server or load balancer address without the HTTP protocol. For example, mysite.myexamplehost.com.

Username

Username used to access the application.

Password

Password used to access the application.

Tenant ID

ID of the tenant to authenticate under. Defaults to default if not set. Optional.

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