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Verint Intelligent Interviewing

Introduction

This guide takes you through obtaining authentication details from Verint Intelligent Interviewing, as well as installing the Connector.


Setup & Authentication

Remote Setup in Verint Intelligent Interviewing - performed by your customer

Obtaining an API Key

In order to obtain an API Key to authenticate a Verint Intelligent Interviewing Connector, your customer will need to:

  1. Log in to Verint Intelligent Interviewing.

  2. Go to “Manage” then “Admins”.

  3. Select “Generate API Token”.

  4. Optionally enter a Name, then select “Submit”.

  5. The new key will then be shown, which can be used to authenticate in Cyclr.

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Generating an API Token in Verint Intelligent Interviewing

Cyclr Connector Installation

When installing the Verint Intelligent Interviewing Connector, the following values are used:

Property

Description

API Key

Required
The API Key generated within the Verint Intelligent Interviewing account to be accessed.

Base URL

Required
Your Client Domain, without the https:// prefix, e.g.: mydomain.vii-verint.com


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