Partner Setup
Slack uses OAuth 2.0 for authentication so you must register your Cyclr Partner with Slack to obtain your Client ID and Client Secret values.
From https://api.slack.com/apps click the Create an App button then enter:
- App Name - a name for your App. This will be shown on-screen when users install the Slack Connector.
- Development Slack Workspace - which Slack Workspace your App belongs to. This just gives it a “home” and doesn’t prevent it from being installed in other people’s workspaces.
After you’ve created your App, set the Redirect URLs under the Add features and functionality section’s Permissions button:
Redirect URL: you must add 2 callback URLs to allow Intercom to be used in your Cyclr Console templates as well as your Cyclr accounts.
These URLs are:
- https://{{Your Cyclr console domain e.g. my.cyclr.com or my.cyclr.uk}}/connector/callback
- https://{{Your Cyclr service domain e.g. app-h.cyclr.com}}/connector/callback
Your Cyclr Partner Service Domain can be found in your Cyclr Console under Settings > Integration Settings.
Once added, they should look similar to these:
Now you can retrieve your Client ID and Client Secret values by going to Basic Information on the left then scrolling down to App Credentials:
Finally, in your Cyclr Console go to the Connectors menu, then Connector Library and set those values from the padlock button next to Slack.
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