Partner Setup

Slack uses OAuth 2.0 for authentication so you must register your Cyclr Partner with Slack to obtain your Client ID and Client Secret values.

From https://api.slack.com/apps click the Create an App button then enter:

  • App Name - a name for your App. This will be shown on-screen when users install the Slack Connector.
  • Development Slack Workspace - which Slack Workspace your App belongs to. This just gives it a “home” and doesn’t prevent it from being installed in other people’s workspaces.

Slack - Create an App

After you’ve created your App, set the Redirect URLs under the Add features and functionality section’s Permissions button:

Slack - Permissions

Redirect URL: you must add a callback URL to allow Intercom to be used in your Cyclr Console and its accounts.

The URL is:

  • https://{{Your Cyclr service domain e.g. app-h.cyclr.com}}/connector/callback

Your Cyclr Partner Service Domain can be found in your Cyclr Console under Settings > Integration Settings.

Once added, they should look similar to these:

Slack - Redirect URLs

Now you can retrieve your Client ID and Client Secret values by going to Basic Information on the left then scrolling down to App Credentials:

Slack - App Credentials

Finally, in your Cyclr Console go to the Connectors menu, then Connector Library and set those values from the padlock button next to Slack.

Tags: connector
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